Frequently Asked Questions

1. What types of artwork do you offer?

Norava Studio specializes in hand-painted contemporary wall art, including Wabi-Sabi artwork, textured abstract paintings, minimalist wall art, colorful canvas art, and large statement pieces designed for modern homes, offices, hotels, and commercial interiors.

2. What sizes are available?

Our artwork is available in a variety of standard sizes to suit different spaces, from small accent walls to oversized statement pieces. Available size options are listed on each product page.

3. Can I request a custom size?

Yes. We offer custom sizing for many of our artworks. If you require a custom size, please contact us before placing your order, and we'll do our best to accommodate your request.

4. Are your paintings hand-painted?

Yes. Every artwork is carefully hand-painted by experienced artists. Because each painting is created by hand, slight variations in texture, brushwork, and color are natural and make every piece truly unique.

5. Will I see the artwork before it ships?

Yes. Whenever applicable, we'll send photos or videos of your completed artwork for your approval before shipment, so you can feel confident before your order leaves our studio.

6. How long does production take?

Production typically takes 3–7 business days, depending on the artwork style, size, and current production schedule.

7. Do you ship internationally?

Yes. We proudly offer worldwide shipping to most countries and regions.

8. How long does shipping take?

After production is complete, delivery typically takes 7–15 business days, depending on your destination and local customs processing.

9. How is the artwork packaged?

Every artwork is professionally packaged using protective materials to help minimize the risk of damage during transit. We take every precaution to ensure your order arrives safely.

10. Is hanging hardware included?

Yes. Depending on the framing option selected, your artwork will either arrive ready to hang or include the necessary hanging hardware for quick and easy installation.

11. What if my artwork arrives damaged?

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of both the artwork and the packaging. We'll promptly arrange a replacement or another appropriate solution.

12. Can I return my order?

Yes. We accept returns on eligible items within 30 days of delivery in accordance with our Return & Refund Policy. Items must be unused, in their original condition, and returned in the original packaging. Please contact us before returning your order.

13. Can I cancel or change my order?

Orders may be canceled or modified within 24 hours of purchase. Once production has begun, changes or cancellations may no longer be possible because each artwork is made to order.

14. Will I receive a tracking number?

Yes. Once your order has been shipped, you'll receive a shipping confirmation email with your tracking number, allowing you to monitor your package throughout delivery.

15. How can I contact customer support?

If you have any questions before or after your purchase, we're always happy to help. Please contact us at support@noravastudio.com, and our customer support team will respond as soon as possible.