Shipping Delivery

Shipping & Delivery

At Norava Studio, we are committed to delivering your artwork safely and efficiently, wherever you are in the world.

Order Processing

Each artwork is carefully prepared after your order is placed.

Production Time:
3–7 business days

Every piece is made to order and undergoes quality inspection before shipment to ensure it meets our standards.

Shipping Time

Estimated delivery times:

United States: 7–15 business days

Canada: 7–15 business days

United Kingdom: 7–15 business days

Europe: 7–18 business days

Australia & New Zealand: 8–18 business days

Other International Destinations: 10–20 business days

Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, holidays, or other factors beyond our control.

Most artworks are produced by our artists in Guangzhou, China, carefully inspected, securely packaged, and shipped internationally via FedEx, DHL, or UPS.

Shipping Origin

Our artworks are carefully prepared by our production studio and shipped with international tracking.

To provide better logistics support for our customers, we also operate a US warehouse for selected logistics services and approved returns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor your shipment throughout the delivery process.

Packaging

Every artwork is professionally packaged using protective materials to help ensure safe delivery.

We take great care to minimize the risk of damage during transportation.

Customs & Duties

International orders may be subject to customs duties, import taxes, or other fees required by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

Damaged or Lost Shipments

If your artwork arrives damaged, please contact us within 48 hours of delivery and include clear photographs of:

The damaged artwork
The packaging
The shipping label

If your shipment appears to be lost during transit, please contact our support team. We will work closely with the shipping carrier to investigate the issue and assist you as quickly as possible.

Need Assistance?

If you have any questions regarding your order or delivery, please contact us at:

support@noravastudio.com

We are always happy to help.